Return Policy

At America First Apparel, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, our return and refund policy is designed to make the process as straightforward and convenient as possible.

1. Returns

You have 30 calendar days from the date you receive your order to initiate a return. To be eligible for a return, the following conditions must be met:

  • The item must be unused, unworn, and in the same condition that you received it.
  • The item must be in the original packaging with all tags attached.
  • Proof of purchase, such as a receipt or order confirmation, must be provided.

2. Non-Returnable Items

Certain items are non-returnable. These include:

  • Gift cards
  • Final sale items
  • Personalized or custom-made items
  • Intimate apparel such as underwear

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at [Insert Contact Email] to request a return authorization.
  2. Once your return is approved, you will receive a return authorization number (RAN) and detailed instructions on how to send your item back to us.
  3. Pack the item securely in its original packaging, including all tags and accessories, and include the return authorization number.

4. Shipping Costs

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If your return is approved, we will process your refund to your original method of payment within 7-10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

6. Exchanges

If you need to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item. We recommend contacting our customer service team to ensure the new item is available.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at  Contact Link with details and photos of the damage or defect. We will arrange for a replacement or refund at no additional cost to you.

8. International Returns

For international returns, the same return policy applies. However, you will be responsible for any customs duties, taxes, and shipping charges associated with returning the item. Please contact our customer service team for further assistance.

9. Contact Information

If you have any questions about our return and refund policy, please contact us at:

America First Apparel
Contact: https://www.americafirstapparel.com/pages/contact

We value your satisfaction and are here to assist you with any concerns. Thank you for shopping with America First Apparel.